1. Understand
A conversation to see where contact is lost: slow replies, missing records or missing follow-up.
AI, automation and digital marketing
Serve better, sell with organization and grow with applied AI.
Customer service agents, CRM, content, research and smart systems, plus paid media to generate demand. Method, data and transparency.
↗ Customer service agents↗ CRM and automation↗ AI content↗ Paid media
Services
From first contact to closing
Six connected services: we attract, answer, record, follow up and measure.
MetaEX One
Customer service agent setup: an AI agent that answers with your company's real information and hands over to a person when needed.
Learn more →Advanced AI research
Market, competitor and website data research, with cited sources and human review.
Learn more →AI content creation
Blog, ads, email and social media with AI support, human review and your voice.
Learn more →Smart systems
Dashboards, internal tools, calculators and integrations with AI.
Learn more →CRM and automation
CRM, funnel and automated follow-up connected to ads, website and messaging.
Learn more →Paid media
Google Ads, Meta Ads and YouTube Ads, with tracking and honest reading of the numbers.
Learn more → MetaEX One
An AI agent that answers with your company's real information
MetaEX One is our customer service agent setup. We map your current service, build the knowledge base, define tone and rules, integrate with your channels and CRM, test with real conversations and follow up after go-live.
The agent answers what is in the knowledge base, qualifies the contact and calls a person when needed. No miracle promises, with transparency.
What the setup includes
- Mapping of your current service
- Knowledge base reviewed with you
- Tone of voice and conduct rules
- Qualification and CRM logging
- Integration with WhatsApp, website and calendar
- Testing and initial follow-up
How we work
Diagnosis before proposal
2. Prioritize
We recommend the right service, in phases, and tell you when something is not the next step.
3. Implement and measure
We go live with tests, track the source of each contact and read cost per contact and per customer.
6
Integrated services
Service, CRM, content, research, systems and media
Service, CRM, content, research, systems and media
10
Projects in our network
Own and client websites, each with its own context
Own and client websites, each with its own context
5.0★
Google rating
Reviews from real clients
Reviews from real clients
Frequently asked questions
Questions about MetaEX
It is MetaEX's customer service agent setup. We build, configure and launch an AI agent with your company's real information, integrated with the agreed channels and CRM, with handover to a person when needed.
That is not the proposal. It handles repeated questions and first triage, and passes the conversation to a person when the topic needs a decision, negotiation or an exception.
Yes. Google Ads, Meta Ads and YouTube Ads remain a service line, now integrated with CRM and customer service, because an ad only becomes a sale when the contact is handled well.
No. Results depend on offer, market, budget and service. What we deliver is method, tracking and an honest reading of the numbers.
With a conversation. We show where the bottleneck is before recommending any service or presenting a price.
Is your company ready to serve and grow better?
Tell us how your customer service and sales work today. We reply on WhatsApp and point to the best next step.
Book a meeting Contact page